Working with us

Browsing through our website

All our stock, from the gallery, the stand, and the warehouse is on our website. On our website you will find a number of photographs for each item, with detailed pictures showing the quality of the materials and craftsmanship, but also any damage from age or use. Please read carefully the section concerning restoration and condition.

If you are interested in a product, just note down the reference number and send us an email with your questions at contact@marcmaison.com or call us at our gallery +33.1.42.25.12.79.

About our prices

Our prices are the same for everyone all over the world. For individuals who are seeking to bring quality, a sense of history and charm to their home, we offer our assistance in choosing the best for their particular needs and the assurance of their goods being easily and safely shipped home. There are no hidden increases, no last minute additions to our prices.

For professionals – architects, designers, decorators, landscape designer, antique dealers – we offer a real partnership and a “to the trade” 12% discount through our “Onyx Club”.

Don’t hesitate to inquire about it (read more here).

We also offer you the opportunity to join our “Porphyre Club” with a member fee of $1300 per year. Discover our “Porphyre club” privileges here.

Exporting and Shipping

We take full charge of the administrative export papers and certificates and ensure that the packaging and crating are safely done. To keep shipping costs to a minimum we can organize the shipping ourselves. The cost for shipping each item is calculated precisely and both the goods and shipment are insured. If you would like a shipment quotation, send us an email at shipping@marcmaison.com, specifying the reference number of the goods and the destination. All transport is usually by sea. You will find detailed information about our shipping policy on our Shipping page.

Storing

If you are in no rush, from receipt of payment, we can agree to store your goods free of charge in France. Don’t hesitate to discuss this possibility with Marc Maison.

Payment

Once we have reached a deal and established the full price including shipping, we will ask you to send your payment by money transfer directly to our bank account. As soon as our bank confirms the transfer has been successfully completed, we will immediately send you an invoice confirming the goods are now your property and will ship the items to the destination you have requested. We will be in contact with you until we are fully assured you have received your purchases.

Taxes

Most of our items are exempt from US import taxes because they are more than 100 years of age. See our Shipping page for details about custom clearance fees.